The second examiner was supposed to put in my claim for bonding time but guess what?! They gave my claim to someone else. My first examiner never even relayed my situation to the second. No one seems to know what they are doing. Still, it was almost 2 months before I got any payments from them. He finally quit and then it was passed to a women who was at least better to contact then the first person. The first examiner I had was impossible to get a hold of. It was supposed to be my own disability, then maternity leave and concluding with bonding. I was told I needed to put the first claim in and that any future claims would be put in by my examiner. I went out on disability due to a pregnancy. This all started at the end of September 2021. Still sick, no money, a total waste of time, and now back to work. I certainly hope other people that reach out for help are not treated as badly as I have been. They faxed everything and I personally got ahold of hospital records **** and had them fax everything as well to avoid fast approaching deadline (like everyone else who has had the misfortune of having to deal with these rude people. After playing telephone tag, I was told Matrix needed more information, not what Information, just more.i constantly called my primary care office. That was totally unprofessional and uncalled for. The claim manager just started screaming at me over the phone. I received a call from Matrix mid November.
I called Matrix, explained my circumstances and was assured everything was set. I finally reached the point where I could take a short term leave to finish my treatment.
I went to work with a half head of hair, a PICC line in my arm and a chemo port in my neck, dealing with the public. I had to stop treatments because it was makinge extremely ill. I had a nurse who was very accommodating and would even come to my work and change my dressings and give me iv treatments. After 7 days in isolation I was discharged.i returned to work 3days after. I was diagnosed with pneumonia, a staph infection, and a double lung infection. I received approximately 20 bags of fluid and 8pints of blood. My husband drove me to the hospital where I coded 3 times. After a couple treatments I went to work one day and passed out. This changed my treatment to chemotherapy.i would get my chemotherapy treatments and go right to work. I had a lumpectomy and the surgeon also had to remove a lymph node. In January 2021 I was diagnosed with breast cancer. They offer a short term disability (6 months) at 60% pay through Matrix absence management.
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